Request to add Our Global Application in AVG Antivirus Database

AVG Protection
3

Hello Ashutosh,
I'm sorry to hear about this. I request you to submit a sample here (https://www.avg.com/submit-sample) to our experts for a thorough analysis.
Best regards,
Alok.

1

We have an issue for our Software Application which is getting automatically uninstalled due to AVG Antivirus Internet Security which we think is a false positive. We tried and white-listed the our software in AVG Antivirus which worked but few days back one of our customer faced same issue.
We have multiple customers using our product globally. Our software is digitally signed and is written using eclipse rcp Java technology. Is there anyway it can be whitelisted? Or can you at least guide us as to what we should do to overcome this issue?

2

Hello Ashutosh,
I'm sorry to hear about this. I request you to submit a sample here (https://www.avg.com/submit-sample) to our experts for a thorough analysis.
Best regards,
Alok.