Requests for renewal

Hi John,

We have replied to your other post: https://support.avg.com/answers?id=9065p000000PmXw.
Keep up the conversation through single thread in order to get quick assistance.
Thank you.

I keep getting  requests for renewal, when I have cancelled my account by email. Does this mean my instruction has been ignored or lost?

Hi John,

We have replied to your other post: https://support.avg.com/answers?id=9065p000000PmXw.
Keep up the conversation through single thread in order to get quick assistance.
Thank you.