Hello Janet,
The express install service that you have purchased will help you to get connected with our remote technician to get assistance regarding AVG.
This service can be used only for windows computers and not on Mac.
Your AVG Internet Security (2 computers) license cannot be used on Mac and it can be installed only on Windows computers.
For Mac, AVG Antivirus free version is available and there is no paid version.
To install it, follow the steps as mentioned in this (article).
If you wish to get refund for express install service, please submit the request using this link: https://support.avg.com/RefundForm .
I sent and request and paid 19.99 yesterday for somebody to contact and dial in to put our anti virus on our Apple Mac. I still haven't had an email to click into that service yet to activate this ??
Hello Janet,
The express install service that you have purchased will help you to get connected with our remote technician to get assistance regarding AVG.
This service can be used only for windows computers and not on Mac.
Your AVG Internet Security (2 computers) license cannot be used on Mac and it can be installed only on Windows computers.
For Mac, AVG Antivirus free version is available and there is no paid version.
To install it, follow the steps as mentioned in this (article).
If you wish to get refund for express install service, please submit the request using this link: https://support.avg.com/RefundForm .