Restart Problem

Hello Bailey,
We are sorry to hear that. Please be informed that the issue might be created due to latest windows updates. We request you to follow the instructions on the link : http://bit.ly/2czlqTf and check whether it helps.
Thank you.

AVG recently requested that I restart my computer so it could make some updates. During the reboot cycle, it cannot proceed past the end of "phase 1". It has a list of phase 0 and phase tasks completed ending with "Phase 1: Finished", but will not proceed past that point. How do I fix this?

Hello Bailey,
We are sorry to hear that. Please be informed that the issue might be created due to latest windows updates. We request you to follow the instructions on the link : http://bit.ly/2czlqTf and check whether it helps.
Thank you.