Restart Taking Too Long

Hello Abe,
I am sorry to hear this. Please press the power button in the CPU( for 10 seconds) and force shut down your PC. Then restart it and check if it works. If you face any issue, please get back to us and we will proceed further.
Thank you.

I recently clicked on a notice from AVG saying that a restart is required for a systems update. I'm concerned though because it's been almost 10 minutes and my laptop is still restarting. Has anyone dealt with this before or can give me advice? I'm running Windows 10 on a Lenovo laptop and I'm using the free version of AVG.
Hello Abe,
I am sorry to hear this. Please press the power button in the CPU( for 10 seconds) and force shut down your PC. Then restart it and check if it works. If you face any issue, please get back to us and we will proceed further.
Thank you.