Marilyn,
I understand this must be annoying.
To resolve the issue please follow the steps provided in this article : http://support.avg.com/SupportArticleView?urlname=How-to-troubleshoot-issues-after-upgrade-to-the-latest-AVG-antivirus-product
Note : Please run the AVG Clear first and then the AVG Remover
Once uninstalled, please reinstall AVG again.
My computer shows protected, …web and email shows prtected…but the hacker attacks is not…it shows a lock on it. It also keeps telling me restart my computer…but I have restarted 10 times, and nothing has changed. I tried to repair it, that didn't work. The darn thing tells me to restart every 10 minutes.
I've tried to print screen and that doesn't work either
Marilyn,
I understand this must be annoying.
To resolve the issue please follow the steps provided in this article : http://support.avg.com/SupportArticleView?urlname=How-to-troubleshoot-issues-after-upgrade-to-the-latest-AVG-antivirus-product
Note : Please run the AVG Clear first and then the AVG Remover
Once uninstalled, please reinstall AVG again.