Piet, In future please refrain from carrying out multiple postings on the same subject! You won't obtain an answer to your query any faster!. Please try to keep whole conversation in one question/thread to speed up resolution. Other posting (https://support.avg.com/answers?id=906b0000000DOAZAA4).
AVG Guru
I have received from you on 27-8-2016 an email with the request to fill in the form Refunds
I opened the form with the link mentioned on the mail.
If I fill my bank account number I get a report of a valid bank account number which I try my bank number is not accepted.
What else can I do?
It involves payment reference number: 486724882549
order number: 702-0240389
Is my account name my email address?
Piet, In future please refrain from carrying out multiple postings on the same subject! You won't obtain an answer to your query any faster!. Please try to keep whole conversation in one question/thread to speed up resolution. Other posting (https://support.avg.com/answers?id=906b0000000DOAZAA4).
AVG Guru
Hello Piet,
Thank you for precising your request in English. Upon checking with your account we can see that you have been registered with AVG Internet security, AVG PC Tune up and AVG Performance. Since you are trying to submit your refund request for AVG performance ,we would request you click on the following link to get connect https://support.avg.com/RefundForm?l=en_US with this order number(702-0240389) to our refund team to process your refund request.Once you have submitted your refund request it will be processed with in 5 to 7 Business working days. Feel Free to contact us for further assistance. Thank you.