Retrieval of Password

Hi Glenda,
What is current status, were you able to solve it or do you still need our assistance?
Thanks

I have tried to retrieve my password for the pas 3 hours and it keeps telling me it was sent to my email address, but it's not.  Someone please help.

Also I have downloaded the two Free Programs that they offered me last week but they don't like working on my old computer.  I can't get to my account to cancel them…HELP!!!

Hi Glenda,
What is current status, were you able to solve it or do you still need our assistance?
Thanks