Retrieve my password for my 2015 AVG PC TuneUp

AVG Browser Extension
3

Hello Thomas, sorry to hear that. Please follow the below instructions to disable the password protection.

1) Please open registry editor (http://bit.ly/1NjYbJg)
2) Take a back up of your registry before making changes to it. To back up your registry please click on this link http://bit.ly/1aeiKoa
3) Then follow the below instructions based on your version of OS (32bit or 64bit)

Windows 32-bit
HKEY_LOCAL_MACHINE\SOFTWARE\AVG\AWL2014\Protection
Change value “Enabled” from 1 to 0

Windows 64-bit
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\AVG\AWL2014\Protection
Change value “Enabled” from 1 to 0

Please feel free to contact us should you need any further assistance.

1

My password for 2015 AVG PC TuneUp is forgotten, nor recorded, and it is required for it to be utilized.

AVG failed to provide a way to retrieve it (my password) or to create a new one.
I've been trying to get this accomplished for a couple weeks now, AVG has not responded, and I'm worried about my PC.
Please help me to set a password for the TuneUp so my computer can be tuned up.

2

Hello Thomas, sorry to hear that. Please follow the below instructions to disable the password protection.

1) Please open registry editor (http://bit.ly/1NjYbJg)
2) Take a back up of your registry before making changes to it. To back up your registry please click on this link http://bit.ly/1aeiKoa
3) Then follow the below instructions based on your version of OS (32bit or 64bit)

Windows 32-bit
HKEY_LOCAL_MACHINE\SOFTWARE\AVG\AWL2014\Protection
Change value “Enabled” from 1 to 0

Windows 64-bit
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\AVG\AWL2014\Protection
Change value “Enabled” from 1 to 0

Please feel free to contact us should you need any further assistance.