Hi мария,
We're glad to help you with your refund request.
Upon checking your account, we see that AVG TuneUp has been renewed as it was enrolled to automatic renewal during the time of purchase.
We do send pre-billing notification email prior the subscription's expiry.
However, we've initiated the refund & an email has been sent to you regarding the same.For further queries, feel free to write back to us.
Please return the money and cancel your subscription AVG TuneUp № xxxxxx (order # removed)
Hi мария,
We're glad to help you with your refund request.
Upon checking your account, we see that AVG TuneUp has been renewed as it was enrolled to automatic renewal during the time of purchase.
We do send pre-billing notification email prior the subscription's expiry.
However, we've initiated the refund & an email has been sent to you regarding the same.For further queries, feel free to write back to us.