Running in the background notification

AVG Protection
1

Hi, since I bought my Xperia XZ1 Compact I have been having trouble with a notification that I cannot remove. The notification states: "AVG Protection is running in the background", which is fine but I don't need to see it all the time in my notification bar. I have tried going into the app and deactivating notification, but that didn't get rid of it. I've tried going into my android system and deactivating notifications about programs running in the background, but it won't let me to. This is espessially annoying since my phone won't even let me unistall the app or even deactivating it.

2

Hello Myles,

I understand the inconvenience.
Please follow the steps provided here to get assistance from our mobile team.

12

Hello Melker,
I'm sorry to hear about this. In this case, I request you to contact our mobile support team. Please click on the following link (http://avgclick.me/AVGtechnical) and fill out your details, select as Android then the name of AVG Program that you installed in your mobile and in description please completely explain about your issue and finally click on Email option. The AVG mobile team will reply back to you via email with a resolution.
Best regards,
Alok.

14

So I have the same problem. Since there seem no solution, I guess the only way is to uninstall the app?

5

Alok, I followed the link you provided but there is no option for AVG Protection, only a few other AVG products.

4

Melker, Persume that you are using 'AVG Antivirus for Android' so you click on that product.
AVG Guru

7

I had the same issue, if you go to settings, apps, app info, select AVG, choose disable, it warns about some factory install gubbins but it will turn the application off.

11

Hello Melker,
I'm sorry to hear about this. In this case, I request you to contact our mobile support team. Please click on the following link (http://avgclick.me/AVGtechnical) and fill out your details, select as Android then the name of AVG Program that you installed in your mobile and in description please completely explain about your issue and finally click on Email option. The AVG mobile team will reply back to you via email with a resolution.
Best regards,
Alok.

3

@ Myles Rowley
Myles, Please note that AVG Android support is provided through email only.
AVG Guru

9

Melker, Please note that AVG Android support is provided through email only.
AVG Guru

8

So I have the same problem. Since there seem no solution, I guess the only way is to uninstall the app?

10

Hello John,

I understand the inconvenience.
If you haven't submitted the request to our mobile team, please follow below mentioned steps to submit it:
click on this link: https://support.avg.com/support_contact_form?l=&retUrl=support_sales .
Select the option as "YES" and the operating system as "ANDROID"
Fill in the details and click on the option "answer via email"
Once your request is submitted you will be getting the prompt answer via email from our mobile team.

6

Hello Melker,

I understand your concern. Please select the product as AVG AntiVirus for Android and proceed further.

13

I had the same issue, if you go to settings, apps, app info, select AVG, choose disable, it warns about some factory install gubbins but it will turn the application off.