SAFE MODE IS STUCK ON avgArdisk.sys

General discussion
5

Hello AVG Support Community,
My computer wont start normally, Its stuck on starting windows. Yes, I turned it off and tried to do the safe mode but it stops at the avgArdisk.sys and after waiting for so long. It goes to black screen.
By the way I installed the AVG Antivirus Free.

Thank you for responding.

4

Hello Renzo, 

We are sorry for the inconvenience caused. We will check and help you to resolve it. 

1. Are you able to restart the PC in Normal mode?
2. Have you tried to power off the device and try to restart in Safe mode?
3. Let us know the operating system installed in your device. 

Keep us updated. Thank you.

1

Cant use my computer. I tried to use safe mode but then its stuck on avgardisk.sys Dont know what to do.

2

Hello Renzo, 

We are sorry for the inconvenience caused. We will check and help you to resolve it. 

1. Are you able to restart the PC in Normal mode?
2. Have you tried to power off the device and try to restart in Safe mode?
3. Let us know the operating system installed in your device. 

Keep us updated. Thank you.

3

Hello AVG Support Community,
My computer wont start normally, Its stuck on starting windows. Yes, I turned it off and tried to do the safe mode but it stops at the avgArdisk.sys and after waiting for so long. It goes to black screen.
By the way I installed the AVG Antivirus Free.

Thank you for responding.