Safely connection to 3.tlu.dl.delivery.mp/microsoft.com infected with Win32:Malware-gen

AVG Protection
10

the link does not work.

9

Hello Mauro, 

We are sorry for the inconvenience caused. We will check and help you to resolve it.

  • Could you please confirm the operating system installed in your device?
  • Do you get that pop-up randomly or while accessing any specifc program?
  • Please share us the screenshot of the pop-up which keep receiving. 
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions. Thanks in advance.
1

Hi,
unfortunately i keep on getting a "Threat Secured" notification from AVG.
Message is: "We've safely aborted connection on 3.tlu.dl.delivery.mp/microsoft.com because it was infected with Win32:Malware-gen"
AVG notification
See picture for the details.
The Alert ID is: 2d7ecdc8a6b1/2022-06-07T22:20:50.881Z

Can anyone help please ?

On Microsoft.com Redirecting
the best advised answer is advising to unistall AVG ans just use Microsoft Defender. I would prefer to keep AVG, but how to solve this issue?
The notification is popping up about every 3 minutes.

2

Hello Mauro, 

We are sorry for the inconvenience caused. We will check and help you to resolve it.

  • Could you please confirm the operating system installed in your device?
  • Do you get that pop-up randomly or while accessing any specifc program?
  • Please share us the screenshot of the pop-up which keep receiving. 
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions. Thanks in advance.
3

I have loaded the image, but cannot see it in this chat. Do you see it?

4

We are sorry for the difficulties you are currently experiencing.
While we checked the same link, it is perfectly working from our end. We'd recommend you to copy the below link and paste it on your another browser and follow the instructions.

  • https://support.avg.com/SupportArticleView?urlname=repair-avg-antivirus
Meanwhile, we request you to submit the false positive form using the below website for further analysis. 
AVG False-positive site
If it is confirmed as safe, it will be whitelisted and the virus definitions database will be released through an update and you will be notified via email.
Please ensure that the program update of the AVG AntiVirus and Virus Definition are up to date.
Updating Virus definitions and AVG AntiVirus application version
5

Hi, I tried to follow the link, but I simply hit a snag - see figure below.
User-added image

6

Hello Mauro, 

Thank you for sharing us the screenshot. Let us repair AVG Internet Security once and check for it. 

Repairing AVG AntiVirus (https://support.avg.com/SupportArticleView?urlname=repair-avg-antivirus)

Please try the above steps and let us know if its help you. Thank you.

7

User-added image

8

Hi, thanks for the offer for help.

  1. My Operating system is: Microsoft Windows 10 Home, Version: 10.0.19043 Build 19043
  2. I have been getting even with no program opened. Previously I have opened Visual Studio Code, I had recentlyAVG Notification
  3.