Hello Stephen.
We're here to help.
Could you confirm the product name you bought and the first 4 characters in the code you received from the reseller?
I have an existing subscription and its due to expire in 2 days. I have a Sales number to convert to an activation code. I followed the enclosed instructions to register ie www.avg.com/register - I input the sales number and it seemed to acknowledge code but instead of giving me an activation code it asked to download and install. I thought it would replace existing app with a 365 day subscription - instead it eventually returned to still 2 days remaining - HELP PLEASE.
Hello Stephen.
We're here to help.
Could you confirm the product name you bought and the first 4 characters in the code you received from the reseller?