Hello Phillipa,
We can understand your concern. We'd request to submit your query to our Android product support team to unlock the phone. Please visit the following website ( https://support.avg.com/support_contact_form?l=en&retUrl=support_Android_AVG_Antivirus ) , fill in your details, issue description and click on "Request Answer via Email". They will get back to you via email with a resolution at the earliest.
Hello Phillipa,
We can understand your concern. We'd request to submit your query to our Android product support team to unlock the phone. Please visit the following website ( https://support.avg.com/support_contact_form?l=en&retUrl=support_Android_AVG_Antivirus ) , fill in your details, issue description and click on "Request Answer via Email". They will get back to you via email with a resolution at the earliest.
my S7 is stuck in emergency mode. my phone is saying this is the message that has come up
this phone is locked by AVG Anti Virus application. the emergency mode is asking for a pin which i dont have. cant get into phone. so please dont go into factory setting cause cant get in. any help would be good. haven't had phone since 1/12/20 and need to get back in