Scan will not stop

Malcolm,

We do understand your concern, we apologize for the difficulties. We suggest you to restart your device and check if it resolve the issue.

If not, we need to perform a complete re-installation of your AVG program. We request you to use our AVG remover tool to uninstall this program completely. Refer this article : http://support.avg.com/SupportArticleView?urlname=How-to-uninstall-AVG to download and run your AVG remover tool.

Now click this link http://www.avg.com/us-en/download to download your AVG program, run the downloaded file to start the installation process and follow the instructions on your screen.

Complete the installation, restart your computer, initiate the scan and check for the results. Please, feel free to let us know if you require any further assistance. Thank you.

a scan is running and stuck at 50% for two days.pressing stop doesnt work?

Any ideas top stop it
Malcolm,

We do understand your concern, we apologize for the difficulties. We suggest you to restart your device and check if it resolve the issue.

If not, we need to perform a complete re-installation of your AVG program. We request you to use our AVG remover tool to uninstall this program completely. Refer this article : http://support.avg.com/SupportArticleView?urlname=How-to-uninstall-AVG to download and run your AVG remover tool.

Now click this link http://www.avg.com/us-en/download to download your AVG program, run the downloaded file to start the installation process and follow the instructions on your screen.

Complete the installation, restart your computer, initiate the scan and check for the results. Please, feel free to let us know if you require any further assistance. Thank you.