Scanner blocker

Hi Gary,

We're glad to look into this & help you.
Sometimes, this might happen if few firewall settings are not modified in AVG Internet Security or the app might be hibernated while optimizing the computer using TuneUp.
Initially, let us check if it allows you to scan after disabling AVG Firewall. To do so : Open AVG - Menu - Settings - Full protection - Enhanced firewall - Turn it off by clicking on the toggle bar.

Even though I have added the app to my list of 'exceptions' AVG continues to block access from my scanner back to my computer.

Yes, I can scan back to the computer when the firewall and virus software are suspended, but this is not the permamnet fix to the problem I need.  I added the scan program to the exceptions list but that did not help either.