OK, I carried out repair, then ran a scan
The Progress/Status bar was functional.
But what caused problem in first place?
John,
Mostly this issue will occur only if the product doesn't have latest/ updated virus definitions to scan. Is your AVG Antivirus Free is up to date (18.2 version)?
Mostly this issue will occur only if the product doesn't have latest/ updated virus definitions to scan. Is your AVG Antivirus Free is up to date (18.2 version)?
Scheduled scan ran today, but again the Status/Progress bar did not function.
Why does this keep occurring?
Happy to hear that the issue has been resolved, John.
We appreciate your efforts.
Virus definitions file might be corrupted and it has been resolved by repair installation.
We appreciate your efforts.
Virus definitions file might be corrupted and it has been resolved by repair installation.
Ranjani,
The version is 18.2.3046, Build 18.2.3827.306
Virus Definition version 180331-0 updated today
So what is the cause?
John C
PS Tried to e mail reply, but it keeps getting rejected @ your end!
Yes, John. You have the latest version of AVG Antivirus Free.
To check and determine the exact cause, we have sent you an email instruction to follow.
Please follow those instructions to get in touch with us and to resolve it quickly.
OK, I carried out repair, then ran a scan
The Progress/Status bar was functional.
But what caused problem in first place?