Hi William,
We'll certainly look into this & help you accordingly.
As we couldn't locate any active/paid subscriptions under the email address you've used to contact us here, could you let us know if you have any AVG programs installed in your computer?
Awaiting your response.
             
            
              
              
              
            
           
          
            
            
              Hello, Recently I just attacked by hackers or some sort of virus and all my files turns into encrypt form and I can't further continue to open it. How Can I get rid of this Issue in future, kindly share your feedback. Thanks
             
            
              
              
              
            
           
          
            
            
              Hi William,
We'll certainly look into this & help you accordingly.
As we couldn't locate any active/paid subscriptions under the email address you've used to contact us here, could you let us know if you have any AVG programs installed in your computer?
Awaiting your response.