Simon,
I am sorry to hear that you are facing issues with the AVG Secure VPN. Please uninstall the AVG Secure VPN by following the below steps :
1. Click the Windows Start button and select Control Panel.
2. Go to Programs > Programs and Features.
3. Right-click AVG Secure VPN in the list of programs and select Uninstall to open the AVG uninstallation wizard.
4. Follow the instructions on your screen to complete the uninstallation.
5. Restart your PC.
Once rebooted, please remove AVG Secure VPN folder from C Drive>Program Files(x86)>AVG and repair the AVG Dashboard from C Drive>Program Files(x86)>AVG>Setup>avgsetupx
Thanks Avinash that appears to have worked.
I tried using the VPN on some uk media sites last night that previously has declined access due to my non uk location, some worked most did not because I was using a VPN. Is there anyway around this ?
I have just installed the free trial version of Secure VPN and am unable to get it to load. I have followed AVG recommended fault finding suggestions all to no avail. Please can you help.
You can now again download the AVG Secure VPN from the VPN tile in your AVG Dashboard.
Install Secure VPN by following these steps:
1. Double-click the AVG icon on your desktop to open AVG management console (formerly known as AVG Zen).
2. Click the Secure VPN tile to install the program.
3. Click Try it free to start 30-day trial.
4. Click Yes to confirm installation. Restart your PC, if asked.
5. Click the OFF slider so that it changes to ON. Secure VPN drivers are installed.
Once installed, please check if you are facing the same issue again.
Install Secure VPN by following these steps:
1. Double-click the AVG icon on your desktop to open AVG management console (formerly known as AVG Zen).
2. Click the Secure VPN tile to install the program.
3. Click Try it free to start 30-day trial.
4. Click Yes to confirm installation. Restart your PC, if asked.
5. Click the OFF slider so that it changes to ON. Secure VPN drivers are installed.
Once installed, please check if you are facing the same issue again.
Good morning Akash
Thanks for your prompt response, one thing I hope you can clarify
You say " repair the AVG Dashboard from C Drive>Program Files(x86)>AVG>Setup>avgsetupx "
How exactly do this ?
Sorry if this seems a dumb question to ask but I see no repair option when I right click on this file
Simon, It could be due to restrictions for some regions. I would request you to Turn Off the VPN and then change the location to the UK.
Thanks Avinash that appears to have worked.
I tried using the VPN on some uk media sites last night that previously has declined access due to my non uk location, some worked most did not because I was using a VPN. Is there anyway around this ?
Simon,
I am sorry to hear that you are facing issues with the AVG Secure VPN. Please uninstall the AVG Secure VPN by following the below steps :
1. Click the Windows Start button and select Control Panel.
2. Go to Programs > Programs and Features.
3. Right-click AVG Secure VPN in the list of programs and select Uninstall to open the AVG uninstallation wizard.
4. Follow the instructions on your screen to complete the uninstallation.
5. Restart your PC.
Once rebooted, please remove AVG Secure VPN folder from C Drive>Program Files(x86)>AVG and repair the AVG Dashboard from C Drive>Program Files(x86)>AVG>Setup>avgsetupx