Security and updates

Hello Maryann,
I'm sorry to hear about this. From your account I see that you have purchased AVG Ultimate (1 year subscription). In this case, I request you to remove AVG completely along with any previous traces using the AVG clear tool/AVG Remover tool and then do a fresh installation of AVG Ultimate. This will ensure that none of the previous traces of AVG are left on your computer and you have an updated version. (1/2)

I constantly get reminders that I am not covered fully but when I purchased the coverage a few months back I was told I was purchasing top of the line and everything AVG had to offer.

Disappointed in Downey

Hello Maryann,
I'm sorry to hear about this. From your account I see that you have purchased AVG Ultimate (1 year subscription). In this case, I request you to remove AVG completely along with any previous traces using the AVG clear tool/AVG Remover tool and then do a fresh installation of AVG Ultimate. This will ensure that none of the previous traces of AVG are left on your computer and you have an updated version. (1/2)