Hi Paul,
We're glad to look into this & help you.
From your description, we see that the older version which is compatible with Windows XP is installed on your computer.
Please share us the screenshot of the notification that you receive for better clarity & clarify whether you use a free or paid version of AVG. Reason being, we're unable to locate any active subscription under your account.
Hi. I am using AVG Free.
Hello. There was a notification today that my system is not secure. In the main window there is an inscription "You have basic protection". My system is Windows XP. AVG version: 18.8.3071. How to solve this? Thank you in advance.
Hi.The point is that I do not have Windows 7, and Windows XP. How then to proceed?
Thank you for sharing us the screenshot, which provided a better clarity, Paul.
Upon checking it, we see that you're concerned about the notification that you get on AVG icon in system tray.
Sometimes, windows might report incorrectly due to the corrupted WMI repository. In this regard, we'd suggest you to try following the steps mentioned below Windows 7 in this article & check if it helps.
Hi Paul,
We're glad to look into this & help you.
From your description, we see that the older version which is compatible with Windows XP is installed on your computer.
Please share us the screenshot of the notification that you receive for better clarity & clarify whether you use a free or paid version of AVG. Reason being, we're unable to locate any active subscription under your account.
Hi. I am using AVG Free.