Setting up AVG subscription

Hello Jill,
Thank you for reaching AVG Community Support.
We regret the inconvenience you had with setting up the subscription on your device. We will certainly help you with the issue.
As it is not recommended to discuss your order/subscription details over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.
Thank you for your understanding.

Trying to set up my subscription on my laptop. The free one is already set up but when I try to  update my subscription it goes to my account?

Hello Jill,
Thank you for reaching AVG Community Support.
We regret the inconvenience you had with setting up the subscription on your device. We will certainly help you with the issue.
As it is not recommended to discuss your order/subscription details over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.
Thank you for your understanding.