Hello Yvonne. I would request you to run AVG remover tool based on your OS (32-bit or 64-bit) to completely remove AVG and then re install. To determine whether your OS is a 32-bit or 64-bit, please click on this link. http://support.microsoft.com/en-us/kb/827218
To download AVG Remover tool for 32-bit: http://download.avg.com/filedir/util/support/avg_remover_stf_x86_2015_5501.exe
To download AVG Remover tool for 64-bit: http://download.avg.com/filedir/util/support/avg_remover_stf_x64_2015_5501.exe
Thank you.
Hi
I am feeling a complete idiot, I have read and read the attachment, do I have to overtype what I previously input!!!
Where do I do this
As the next step, configure your email client so that it connects to the AVG Email Protection instead of the actual email server. The server configuration will be:
- POP3/IMAP:
<ul><li><i>Server</i>: 127.0.0.1</li><li><i>Port</i>: 5300</li><li><i>Username / password</i>: same as before (i.e. your email username and password)</li><li><i>Encryption</i>: NONE ( SSL disabled)</li></ul> </li><li><b>SMTP</b>: <ul><li><i>Server</i>: 127.0.0.1</li><li><i>Port</i>: 5400</li><li><i>Authentication</i>: same as before</li><li><i>Username / password:</i> same as before (if required)</li><li><i>Encryption</i>: NONE ( SSL disabled)</li><li> </li><li> <div><b>I have never had a problem like this installing a AVG product before and beginning to doubt my purchase. Is my computer protrected ?I dont think so and support has ordinary </b></div> </li></ul> </li></ul>
Hello Yvonne. I would request you to run AVG remover tool based on your OS (32-bit or 64-bit) to completely remove AVG and then re install. To determine whether your OS is a 32-bit or 64-bit, please click on this link. http://support.microsoft.com/en-us/kb/827218
To download AVG Remover tool for 32-bit: http://download.avg.com/filedir/util/support/avg_remover_stf_x86_2015_5501.exe
To download AVG Remover tool for 64-bit: http://download.avg.com/filedir/util/support/avg_remover_stf_x64_2015_5501.exe
Thank you.