SideBySide Error

AVG Protection
3

Thank you for providing the screenshot.
Please uninstall your existing VC++ redistributables application and install it using below mentioned links:
For 32 bit: http://download.microsoft.com/download/1/6/B/16B06F60-3B20-4FF2-B699-5E9B7962F9AE/VSU_4/vcredist_x86.exe
For 64 bit: http://download.microsoft.com/download/1/6/B/16B06F60-3B20-4FF2-B699-5E9B7962F9AE/VSU_4/vcredist_x64.exe .
Keep us informed about the status.

11

Hi Balasubramanian, 
Thanks for your reply , i uninstalled the pre existing VC++ redistributables and tried it again . I also use AVG remover and avg cleaner before reinstallation. I still got the same error. i'm also attaching the error and installed VC++ redistributables snapshoot . Remember I'm installing avg business internet security via  avg network installation on different stations. Kindly Guide me thanks 

Error and redistributabales.

10

Hi
Thanks for your reply . Kindly find the attached screenshots.  When I again searched for side by side error cause the reason was reditributables were not installed after installing those still the same problem. Can you please guide in a proper way out. Thanks
Side by side error appears

1

Hi Avg Support,
I’m trying to install AVG remotely on different stations and still find the same SideBySide error. When I search for event log an error occurred than I download and install the same version of C ++ redistributables on the effected stations. Tried to install still it says the same error. What should be the cause now? Moreover I have also created sxs.txt file but I didn’t get whats the main reason for sidebyside failure.   Kindly inform further procedures for AVG Installation.

9

Hi Balasubramanian, 
Thanks for your reply , i uninstalled the pre existing VC++ redistributables and tried it again . I also use AVG remover and avg cleaner before reinstallation. I still got the same error. i'm also attaching the error and installed VC++ redistributables snapshoot . Remember I'm installing avg business internet security via  avg network installation on different stations. Kindly Guide me thanks 

Error and redistributabales.

2

Usman,
Thank you for being patient.
I would like to inform you that we support Consumer Products only and hence you will be contacted by our Business Support via your other case.

5

Hello Usman,

I understand your situation but the case is still being analyzed by our senior business team.
I have forwarded your case with high priority and you will get the email response at the earliest as possible.
I appreciate your patience and understanding in this matter.

8

Hi
Thanks for your reply . Kindly find the attached screenshots.  When I again searched for side by side error cause the reason was reditributables were not installed after installing those still the same problem. Can you please guide in a proper way out. Thanks
Side by side error appears

6

Sure, I have provided the case number through email.

7

I am sorry to hear that the issue persists. I have emailed you the steps to collect error logs from your computer. Please follow the steps in the email and send us the logs, we will check the same and assist you further.

4

Hi Akash,
Well I didn’t hear anything from Business Support and it’s been 4 days to hear anything from them since last Friday. We need to handover PC’s to employees as soon as possible with the installed AVG. Would be great if Business Support do 1-1 Session to resolve that issue or provide any resolution via email. Thanks