Sign in to account from pc

I just tried it again and it worked. Can't remember the exact name, the error was "impossible to connect" or something like that. I was on the same wifi as my phone but it has a proxy and when the vpn comes on on startup before i connect the pc to wifi, it blocks the connection. So I need to stop the vpn, connect to wifi, and then log in to avg account. I've set the vpn to not turn on automatically on startup and then manually tun it on again after connecting to wifi and avg account. Seems to work now. Thank you.

Hi Diana,

We are sorry to hear this.

We will help you to resolve the issue.

Yes, you have an active AVG MyAccount.

Are you getting any error message when you try to login through PC?

If so, please share us the screenshot of the error message.

You can post the screenshot here in your topic. Click on "Answer" & then click on the "Image" [mountain symbol] & follow the instructions.

Keep us posted.

Hi, I can't seem to log into my avg account from PC (win 10). It works perfectly from the website, on my phone as well, but the avg app itself won't let me synch, it freezes when i try to sign in. Anyone know how to fix this?

Hi Diana,

We are sorry to hear this.

We will help you to resolve the issue.

Yes, you have an active AVG MyAccount.

Are you getting any error message when you try to login through PC?

If so, please share us the screenshot of the error message.

You can post the screenshot here in your topic. Click on "Answer" & then click on the "Image" [mountain symbol] & follow the instructions.

Keep us posted.

We appreciate your efforts in resolving this, Diana.
Thank you for returning to let us know.