Sign-up confusion

Hi Nancy,

We have replied to your original post.

Please keep the conversation under a single post for quick resolution.

I signed up for AVG basic yesterday then upgraded to a one-year subscription. I chose the PayPal option but remembered later that PayPal is linked to my secondary email address, one I almost never use, and it's not the one I entered when I signed up and set up an account. I plan to change my PayPal account to my preferred email; however, will that make things even worse in terms of trying to sort out my account? I can use it, having already run a scan, but I can't see my subscriptions, which may be necessary for using AVG in the future, such as adding it to other devices. Also, I've been asked for an activation code; is that my license number?

Hi Nancy,

We have replied to your original post.

Please keep the conversation under a single post for quick resolution.