Since downloading avg my computer cannot find my printer scanner

AVG Protection
2

Hello Anna,

To confirm whether AVG is causing this issue, we request you to disable AVG temporarily by following the instructions mentioned in this link: http://avgread.me/1GnMD3N  and check whether you able to view your printer and scanner.

3

Hi there,

I have been able to print … but not scan.  

I have disabled AVG … but still cannot scan.

This problem occurred after downloading the AVG.

Anna

1

since downloading avg  my computer cannot find my printer scanner.  I need to have avg allow scanner ports 137 and 54925.