Hello Dave,
I apologize for the inconvenience caused. Instead of disabling whole AVG online shield, I would suggest you to disable HTTPS scan feature alone and check if the issue with browsing is resolved. If it does, please consider it as a temporary fix. Our developers are working on a fix for the issue and should be available soon.
Open AVG Internet Security, click on Menu->Settings->Components->Online shield->Customize and uncheck HTTPS scan.
Hello Dave,
I apologize for the inconvenience caused. Instead of disabling whole AVG online shield, I would suggest you to disable HTTPS scan feature alone and check if the issue with browsing is resolved. If it does, please consider it as a temporary fix. Our developers are working on a fix for the issue and should be available soon.
Open AVG Internet Security, click on Menu->Settings->Components->Online shield->Customize and uncheck HTTPS scan.
Since installing the 2017 version of internet security yesterday (which required 2 long sessions with tech support) opening my email accounts and facebook account are now 10 minute ordeals. I turned off the active protection for both email and web browsing, and the problem disappeared immediately. Obviously I don't want to have to turn off browsing protection every time I browse the web or I just wasted the subscription payment. I tried making the sites for my email and facebook,"exceptions," but the interface does not either confirm the addition or list the sites as "exceptions." suggestions (besides reverting to the previous 2016 version which gave me no grief!)
Thank you for trying it, Dave.
Please be informed that it is only a temporary fix and it will be fixed soon. Regarding adding exceptions, I will pass your valuable feedback to concern team.
That worked. Evidently it was the HTTPS addressing causing the problem. disabling the HTTPS scanning fixed the problem. Additionally, the "EXCEPTIONS" section of the settings will not allow you to input an HTTPS address because it automatically prefixes it with HTTP, leaving you with HTTP:HTTPS addressing.