Hello Wayne,
This isn't the expected behavior.
Please accept our apologies. We will help you to resolve the issue.
Can you share us the screenshot of the ad which appears on your computer?
We regret for the inconvenience caused.
Once you get this popup, please restart the computer.
After restarting your computer please open your AVG AntiVirus free -> Menu -> settings-> General ->Personal Privacy -> Then turn off the popups
Let us know, if you still get the same popup again. So, that we can offer you our additional support through email.
AVG is a poorly designed product.
Anytime a window appears that advertises a product for sale the window CANNOT be dismissed without turning off the computer. It is designed to just stay there, interrupting usage of the computer. There is NO "X" in the upper right corner and right-clicking the icon on the bottom of the computer just brings the AVG window to the top. It cannot be dismissed there either.
Today, it went one further. I could NOT use the "shut down" feature of Windows. AVG fixed it so either did not work or the AVG window covered it. The ONLY way to shut down the computer was to use the power button.
AVG does NOT care about alienating their users as I have brought this up before and it is still happening. AVG needs to to have an "X" at the top right corner of EVERY window that it displays, even those selling a product. EVERY ONE with NO exceptions. This is obviously intentional to TRY to FORCE users to buy something!
We regret for the inconvenience caused.
Once you get this popup, please restart the computer.
After restarting your computer please open your AVG AntiVirus free -> Menu -> settings-> General ->Personal Privacy -> Then turn off the popups
Let us know, if you still get the same popup again. So, that we can offer you our additional support through email.
Thank you for sharing us the screenshot, Wayne.
Upon checking it, this isn't the usual behavior of AVG program. In this regard, if you prefer let us reinstall the program.
Here are the articles which has the steps to uninstall & reinstall.
Note : You can skip running Remover tool while uninstalling.
Wayne, we assure you that an option or X symbol will be available on AVG window.
Since it isn't available on your case, we will have to investigate and analyze the root cause.
Will you be able to provide the screenshot (https://support.avg.com/SupportArticleView?urlname=AVG-Create-screenshot) of the recent window that you received from AVG?
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.