Software update issue

Hello Alden,

Sorry for the inconvenience caused. I would request you to do a complete re-installation of your AVG free antivirus program and this should fix your issue. This popup should be our legitimate campaign popup, so if you could provide the screenshot of the popup it will be easy for us to assist you better. To take a screenshot please follow the instructions mentioned in this link: http://avgread.me/1aZxsAV and attach the image to this thread and do let us know.

To reinstall your AVG free program please follow the below mentioned instructions:

1) First step is to use AVG Remover tool and uninstall your AVG program completely. To download AVG Remover Tool please click on the following link:
http://aa-download.avg.com/filedir/util/AVG_Remover.exe
2) Run the downloaded tool and follow the instructions displayed on your screen.

Hi, Yesterday (Nov 11) my AVG Free did a software update, now that the update and re-start are complete there is a 'pop-up' style widow being displayed on the bottom  RH side of the screen stating 'You've been updated',  which cannot be cancelled, downsized, or moved. It is blocking everything being displayed on that part of the screen. I suspect there is a little X somewhere on the pop-up to cancel it but as the pop-up itself is only partially displayed there no selection to cancel it available. I have looked in Task Manager but there is nothing there. Any suggestions?

Hello Alden,

Sorry for the inconvenience caused. I would request you to do a complete re-installation of your AVG free antivirus program and this should fix your issue. This popup should be our legitimate campaign popup, so if you could provide the screenshot of the popup it will be easy for us to assist you better. To take a screenshot please follow the instructions mentioned in this link: http://avgread.me/1aZxsAV and attach the image to this thread and do let us know.

To reinstall your AVG free program please follow the below mentioned instructions:

1) First step is to use AVG Remover tool and uninstall your AVG program completely. To download AVG Remover Tool please click on the following link:
http://aa-download.avg.com/filedir/util/AVG_Remover.exe
2) Run the downloaded tool and follow the instructions displayed on your screen.