My SONOS PC app is no longer connecting to the SONOS network (both on ethernet), although the IOS app is still connecting fine. The only way I can get the SONOS PC app to connect is by temporarily disabling AVG. I have added Sonos.exe to both my Exceptions and to my list of Allowed Apps. What else can I do to stop AVG preventing the SONOS app from connecting to the SONOS network?
Hello Michael.
Thank you for contacting AVG.
We apologize for the inconvenience caused to you.
We appericate your efforts for trying the basic troubleshooting steps.
Let me provide some more steps to check on the issue.
1.Open AVG Internet Security and click the Web & Email tile on the main application screen.
2.Click Settings (the gear icon) in the top-right corner of the screen.
3.Click Basic protection ▸ Enhanced Firewall in the left panel.
4.In the Enhanced Firewall tab, make sure Allow internet connection sharing mode is checked if not please check the box.
Also, please try the steps in the below link and check :
| AVG (https://support.avg.com/SupportArticleView?l=en&urlName=AVG-Antivirus-Enhanced-Firewall-Application-Rules&supportType=home)
Please let us know the status of the issue.
Looking for your response.
Hello Michael.
Thank you for contacting AVG.
We apologize for the inconvenience caused to you.
We appericate your efforts for trying the basic troubleshooting steps.
Let me provide some more steps to check on the issue.
1.Open AVG Internet Security and click the Web & Email tile on the main application screen.
2.Click Settings (the gear icon) in the top-right corner of the screen.
3.Click Basic protection ▸ Enhanced Firewall in the left panel.
4.In the Enhanced Firewall tab, make sure Allow internet connection sharing mode is checked if not please check the box.
Also, please try the steps in the below link and check :
| AVG (https://support.avg.com/SupportArticleView?l=en&urlName=AVG-Antivirus-Enhanced-Firewall-Application-Rules&supportType=home)
Please let us know the status of the issue.
Looking for your response.