I’m tempted to copy and past this “complaint” into an email to myself and start mailing it out to websites and chats about AVG/Avast everywhere - an hour of mailings for every hour I have spent wasting my time with AVG/Avast support.
I have spent over 4 hours on phone with useless AVG support regarding AVG Ultimate paid for but not accessible to spouse.
We need this matter escalated, and a phone call or email exchange initiated by qualified, knowledgeable AVG/Avast or other support.
Thus far, AVG/Avast is the worst support in every way that I have ever seen in my 75 years of life and over 40 years of computing.
Other topics on the AVG Community Support page parallel to our experience. Examples:
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" [.Tried for 1 hour no successs. Tech support impossible to get i]
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[Bought AVG from the Free Trial link. I paid & got the confirmation email, but expiration reminder still pops up telling me I only have 8 days remaining. How can I get rid of the reminder?] (Bought AVG from the Free Trial link. I paid & got the confirmation email, but expiration reminder still pops up telling me I only have 8 days remaining. How can I get rid of the reminder?)
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[Why do I get UNKNOWN across - Computer, Web Browsing, Identity,Email and Firewall. My subscription is paid to 31/1/2016? Can someone please help? Really would like a phone number to call, you used to be able to speak to a “person” last time] (https://…[AVG refused to print this link]
Oh, and here’s a keeper:
4. [ Me and my mom bought avg ultimate and she let my nephew down load it to his computer do i need to join his net work in order to use the licence ] (https:/ AVG refused to print this link [Site Feedback] Aug 2015 - Guy, Have a look @ this new form link ( Contact AVG Support - AVG Phone Number, and Chat Support ) to get chat/phone support. There’s a Sales Support section. Otherwise, When available, A member of the official…
I’m tempted to copy and past this “complaint” into an email to myself and start mailing it out to websites and chats about AVG/Avast everywhere - an hour for every hour I have spent wasting my time with AVG/Avast support.