Starting Watchdog Initialization

the only way the PC works is to uninstall AVG completely and use Windows defender.

Ok so i have been getting the black screen with this message on (although different dates):

2016-07-03 16:28:55.195 Phase 0 : Starting Watch Dog Initialization :
2016-07-03 16:28:55.382 Phase 0 : Loading Config. . . (roots, krnl, setup)
2016-07-03 16:28:55.445 Phase 0 : Pre initialization events.
2016-07-03 16:28:55.460 Phase 0 : Creating watch Dog dynamic key list.
2016-07-03 16:28:55.507 Phase 0 : subsystems initialization.
2016-07-03 16:28:55.710 Phase 0 : finished.
2016-07-03 16:28:55.710 Phase 1 : Initialize components ...
2016-07-03 16:28:55.773 Phase 1 : Starting reactor ...
2016-07-03 16:28:55.773 Phase 1 : Starting components ...
2016-07-03 16:28:55.851 Phase 1 : Starting internal subsystems ...
2016-07-03 16:28:55.914 Phase 1 : Starting command channels ...
2016-07-03 16:28:55.929 Phase 1 : Srm start actions ...
2016-07-03 16:28:55.945 Phase 1 : Starting external subsystems ...
2016-07-03 16:28:56.007 Phase 1 : finished ...


i have only just renewed my AVG protection (September 2016 - paid for) so once i uninstall the problem child as it appears to be what do i then do for antivirus protection??? and will i get my money back if i cant use AVG anymore?

the only way the PC works is to uninstall AVG completely and use Windows defender.

Rob,
Please visit https://support.avg.com/RefundForm and fill in the refund form and submit it. Upon successful submission, our refund team will process your request and get back to you via email with in 3 business days.

Hello Rob,
We apologize to hear about the inconvenience caused. Please try to disconnect all devices connected to your PC via USB and then try to boot your PC.

We apologize if an AVG product did not meet your expectations. Our main goal is to keep our customers happy.

AVG carefully monitors the quality of our products and the service we provide, therefore all feedback from our customers is important to us. If you have a specific experience with AVG products that you would like to share with us, please share it here http://avgclick.me/AVGfeedback . Thank you.