Status of Operation

AVG VPN
3

Hello Don,

We're sorry for the inconvenience this has caused you.
Please help us with the following details, so that we can check & help you accordingly:

  1. Could you specify whether your AVG Secure VPN is getting automatically disconnected at random or are you referring to AVG Secure VPN not getting auto-enabled after a system startup?
  2. Have you enabled the "Kill Switch" feature in your AVG Secure VPN?
  3. Do you have any other VPN software installed in your computer other than AVG Secure VPN?
  4. Did you try connecting to a different VPN server/location and checked if the issue persists?

Awaiting your response.

1

Why does my VPN shut off on it's on. I expect it to be on at all times, however, I've found that often when I check it is turned off. What causes this and how can it be remedied?

2

Hello Don,

We're sorry for the inconvenience this has caused you.
Please help us with the following details, so that we can check & help you accordingly:

  1. Could you specify whether your AVG Secure VPN is getting automatically disconnected at random or are you referring to AVG Secure VPN not getting auto-enabled after a system startup?
  2. Have you enabled the "Kill Switch" feature in your AVG Secure VPN?
  3. Do you have any other VPN software installed in your computer other than AVG Secure VPN?
  4. Did you try connecting to a different VPN server/location and checked if the issue persists?

Awaiting your response.