Hello Neeltje,
I understand your concern.
I see that you have initiated the order for both Internet Security and TuneUp through Wire Transfer on 25th December 2017.
Please be informed that it will take 10 business days for the order to get processed when it is done via wire transfer.
Once we receive the amount on our end, you will get the confirmation email along with the instructions on how to install and activate the product.
Keep checking your email to know about the status.
Your patience is much appreciated.
Hi,
on 25 dec 2017 i orderd and payed for avg internet security and tuneup but stil i dont have my licentie numbers to go with it. I my account from avg there isnt a notification of a order. On bankaccount i see its paid alraidy on the 25 of dec so why i dont have my numbers to instal my avg again. thank you
Neeltje, Also please bear in mind that the Xmas / New Year holidays may infringe on the "business days" period.
AVG Guru
Hello Neeltje,
I understand your concern.
I see that you have initiated the order for both Internet Security and TuneUp through Wire Transfer on 25th December 2017.
Please be informed that it will take 10 business days for the order to get processed when it is done via wire transfer.
Once we receive the amount on our end, you will get the confirmation email along with the instructions on how to install and activate the product.
Keep checking your email to know about the status.
Your patience is much appreciated.