Shellene,
We apologize, do not worry, we will do our best to resolve the issue. Upon checking your records, we could see that our technical support have already sent you the email steps to follow further. Please follow those instructions to get in touch with us and you should be able to resolve your issue. Thank you!
Still will not let me download and I have already for it, sign in all my things are right in my acco
Shellene,
We apologize, do not worry, we will do our best to resolve the issue. Upon checking your records, we could see that our technical support have already sent you the email steps to follow further. Please follow those instructions to get in touch with us and you should be able to resolve your issue. Thank you!