Stolen payment from my bank account

Hi Peter,

We will help you to clarify the charge.

As it is not advisable to share the account information in the public post.

We have sent an email to your registered email address.

Hi. I have been using a notebook for the last 12 months now…and never had AVG installed. 
I was surprised to go into my bank account today (18 Jan) to see that DRI*AVG took £44.99 out of my account on the 17 January.  I have checked my emails and there has been no indication that you intended robbing me of this money.
Please could you return my money ASAP.
Thank You
P. Davis

I'm sorry, that you haven't received the email and I wish for your speedy recovery, Peter.

As requested, I have processed full refund for the subscription. The refund amount will be credited within 5-7 business days.

I have sent an email again, please check and let us know if you need further clarifications.

Hi Santhosh,
Well it is now 19.24 and there is no reply, apart from your mail saying I have been sent an email to my registered email address.
I am confined to bed and am very ill.
I only have sick pay to live on, this is not an incredible amount !!!
It would be most helpful if you could return this money as it is paying for my gas and electric…which will need topping up this weekend.
Thanking you
P.Davis

Hi Peter,

We will help you to clarify the charge.

As it is not advisable to share the account information in the public post.

We have sent an email to your registered email address.