Hi Henry,
We are really sorry for the inconvenience caused to you.
We will check and help you with this issue.
If possible, could you please share us the screenshot of marketing offers by AVG in order to check and help you further?
For taking a screenshot, please refer to this article: https://bit.ly/34T4Jii
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Thank you and keep us informed.
I can't share a screenshot, as you should will know,as they are intermittent. This is an issue well known to AVG, so stop obfuscating and provide the solution. Although I suspect you have removed the ability to suppress all such marketing spam.
My complaints to the EU & UK Regulators are already drafted, so I suggest you provide a solution within 7 days, time being of the essence, if you wish me not to proceed with them.
Henry, we're sorry to know that you feel this way.
Please be informed, AVG continuously monitors your PC for vulnerabilities, but the antivirus is only one of the security apps we offer. If an issue which requires a separate subscription is detected, it will offer you the appropriate product. For example, if your network is not protected, AVG will offer our VPN. For outdated drivers or system performance issues, AVG Driver Updater or AVG TuneUp will be offered instead.
As it is not recommended to discuss your order/subscription details over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.
Thank you for your understanding.
I can't share a screenshot, as you should will know,as they are intermittent. This is an issue well known to AVG, so stop obfuscating and provide the solution. Although I suspect you have removed the ability to suppress all such marketing spam.
My complaints to the EU & UK Regulators are already drafted, so I suggest you provide a solution within 7 days, time being of the essence, if you wish me not to proceed with them.
The emails spout the same old rubbish as above. IMO You NO LONGER ALLOW all marketing/offer popups to be stopped, only their personalisation.
Henry, we're sorry to hear that our provided steps have not resolved the issue.
We've reverted to your email, please check and provide the necessary information.
Please try to keep the whole conversation in one email thread to speed up the resolution.
Hi Henry,
We are really sorry for the inconvenience caused to you.
We will check and help you with this issue.
If possible, could you please share us the screenshot of marketing offers by AVG in order to check and help you further?
For taking a screenshot, please refer to this article: https://bit.ly/34T4Jii
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Thank you and keep us informed.
The emails spout the same old rubbish as above. IMO You NO LONGER ALLOW all marketing/offer popups to be stopped, only their personalisation.