Hello Annette,
We regret the inconvenience caused. Please let us assist you further.
We request you to share us the screenshot of the error message you're receiving when you try to access the Word documents.
So that we can check and assist you further. Refer to this article to take a screenshot.
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Keep us updated.
says not compatible I need to delete programme and have refund
Hello Annette,
We regret the inconvenience caused. Please let us assist you further.
We request you to share us the screenshot of the error message you're receiving when you try to access the Word documents.
So that we can check and assist you further. Refer to this article to take a screenshot.
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Keep us updated.