Hello Manuela,
We acknowledge your refund request.
We do not find any active subscription registered to the email address that you have used to contact us here.
We've sent an email requesting more details to locate your order. Let us check your subscription details first and explain you further.
Please check your email and revert to us.
Hello, I've just been informed by PayPal that my subscription to AVG protection, which started last year for about 20 euros, has been renewed and I've been charged 89,99 euros for that. As I had forgotten about that and nobody sent me a notice to remind me-which I consider unfair-I want to cancel my subscription, but I can't find any email address to write to. Can anybody help?
Well noted your message, Manuela.
Hope we've found your registered email address, we've sent you an email requested few details to confirm and proceed further.
Please check and revert to us.
Thanks for your understanding.
Hello Manuela,
We acknowledge your refund request.
We do not find any active subscription registered to the email address that you have used to contact us here.
We've sent an email requesting more details to locate your order. Let us check your subscription details first and explain you further.
Please check your email and revert to us.