Hello Andrew,
Thank you for contacting AVG Community Support.
We're sorry to hear that you are unable to update the payment card details for your AVG subscription.
You can add new payment card details via your AVG Account. For instructions, refer to the following article: Managing subscriptions via your AVG Account ▸ Change my payment card details. (https://support.avg.com/SupportArticleView?l=en&urlName=AVG-Account-subscription)
If you are facing any issues, could you please contact our AVG billing & sales team using this link: https://support.avg.com/avg/en/ww/home/current/contact and they will check and help you with this.
After clicking the above link, select Account and Billing -> Purchase and Renewal help -> Get Support -> Voice call or Chat.
Thank you and keep us updated.
I have updated 2 new payment cards, yet AVG still wants me to update with a different card. The 2 new cards are working fine so why wont AVG accept them? any help please
Hello Andrew,
Thank you for contacting AVG Community Support.
We're sorry to hear that you are unable to update the payment card details for your AVG subscription.
You can add new payment card details via your AVG Account. For instructions, refer to the following article: Managing subscriptions via your AVG Account ▸ Change my payment card details. (https://support.avg.com/SupportArticleView?l=en&urlName=AVG-Account-subscription)
If you are facing any issues, could you please contact our AVG billing & sales team using this link: Contact AVG Support - AVG Phone Number, and Chat Support and they will check and help you with this.
After clicking the above link, select Account and Billing -> Purchase and Renewal help -> Get Support -> Voice call or Chat.
Thank you and keep us updated.