Hello Wil,
We are sorry to hear about the inconvenience caused. As per our records, there is no recent purchases made on your account registered under the email address you used to contact us here.
Please visit https://support.avg.com/RefundForm and fill in the refund form and submit it. Upon successful submission, our refund team will process your request and get back to you via email with in 3 business days.
I have a copy of an e-mail from AVG dated 04-25-16 confirming cancellation of my subscription. Everything was fine. However, on 10-03-16, just over five months later, my credit card has suddenly been billed $59.99! WHY? There has been no communication from AVG since that cancellation confirmation. Please refund this charge now.
Thank you
Hello Wil,
We are sorry to hear about the inconvenience caused. As per our records, there is no recent purchases made on your account registered under the email address you used to contact us here.
Please visit https://support.avg.com/RefundForm and fill in the refund form and submit it. Upon successful submission, our refund team will process your request and get back to you via email with in 3 business days.