Subscription cancellation

Please can you also help me? I have tried so often to cancel and the highest rate has just been deducted

yes, we must complain here for everybody must see. I have been charged,I mean really robbed and I am going to make a huge complain about this!!! I am going to report this.You are violating our rights as customers, violating the customers rights and stealing our money! Where is the cancelling option???

Hello Harold,
Thank you for contacting AVG Community Support.
We will certainly check and help you.
As it is not recommended to discuss your order/subscription details over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.
Thank you for your understanding.

Hello Harold,
Thank you for contacting AVG Community Support.
We will certainly check and help you.
As it is not recommended to discuss your order/subscription details over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.
Thank you for your understanding.

I want to cancel subscription number (personal info removed) but it does not show on the AVG Subscriptions page. I no longer need this subscription as I will soon be getting rid of the device.
The subscription may have been set up under an old email address, which I cannot accurately remember. Please assist with this cancellation.