Subscription cancelled

Hello Kerstin,
We are glad to clarify this for you.
Auto-renewal service was cancelled for your AVG Ultimate subscription and no charges will be taken in future.
You may receive a reminder regarding the expiry, we request you to ignore it.
Thank you.

Hi,

You have sent me a new mail that I have to renew my subscription within 29days

but I `ve got a mail from you 2018-11-19 (automatic billing stopped) that it has been cancelled  and now I want you to confirm it.

I don`t want to renew it.

Best regards

Kerstin Strenger Di Stefano

Hello Kerstin,
We are glad to clarify this for you.
Auto-renewal service was cancelled for your AVG Ultimate subscription and no charges will be taken in future.
You may receive a reminder regarding the expiry, we request you to ignore it.
Thank you.