Hello Paul,
We request you to contact our mobile team who can assist further on this matter.
Click on this link: https://support.avg.com/support_contact_form?l=&retUrl=support_sales .
Select the option as "YES" and the operating system as "ANDROID"
Fill in the details and click on the option "answer via email"
Once your request is submitted you will be getting the prompt answer via email from our mobile team.
I have been charged for the renewal of my Pro subscription for AVG Cleaner via the Google Play Store, but when I open the app on my Android device it keeps prompting me to upgrade / subscribe. According to the Play Store I already have an active subscription - what is going on and how can I fix it? I have already tried uninstalling and rei stalking the app.
Hello Paul,
We request you to contact our mobile team who can assist further on this matter.
Click on this link: https://support.avg.com/support_contact_form?l=&retUrl=support_sales .
Select the option as "YES" and the operating system as "ANDROID"
Fill in the details and click on the option "answer via email"
Once your request is submitted you will be getting the prompt answer via email from our mobile team.