Hello Soosie.
We regret to hear that your active subscriptions are not listed when you login to AVG MyAccount. We need to escalate this issue to the concerned team for a resolution. To do so, we need a screenshot of your AVG MyAccount after you login. I've sent an email, please attach the screenshot in a reply to that email.
NOTE: AVG product visibility in your AVG MyAccount does not impact the functionality of previously installed products, nor does it affect the installation or activation of newly purchased AVG products.
Meanwhile, you could consider contacting our sales team (https://support.avg.com/support_sales?l=en) and they would be glad to help you with renewing with a possible discount.
Hello Soosie.
We regret to hear that your active subscriptions are not listed when you login to AVG MyAccount. We need to escalate this issue to the concerned team for a resolution. To do so, we need a screenshot of your AVG MyAccount after you login. I've sent an email, please attach the screenshot in a reply to that email.
NOTE: AVG product visibility in your AVG MyAccount does not impact the functionality of previously installed products, nor does it affect the installation or activation of newly purchased AVG products.
Meanwhile, you could consider contacting our sales team (https://support.avg.com/support_sales?l=en) and they would be glad to help you with renewing with a possible discount.
Hello
My subscription is about to expire but it doesn't show in My Account. Any ideas?
Cheers Soosie