Subscription not showing

Hello Mike,

Initially, we'd like to inform you that reseller/retail store bought AVG subscriptions will not be visible under your 'AVG My Account' web page.
Regarding the activation issue on your iPad, we recommend that you contact our designated mobile team directly.
You can use this link to contact our mobile team via email.
Thank you for understanding.

I bought a two year subscription for AVG Ultimate from a third party supplier. The licence is for multi-devices. I have successfully installed and registered Internet Security, VPN and Tune Up on my Mac but my AVG account just shows a cancelled subscription and a VPN one which expires in May. Also I tried installing the mobile version of Internet Security on my iPad. It installed okay but refused my unique code. Help, please!

Hello Mike,

Initially, we'd like to inform you that reseller/retail store bought AVG subscriptions will not be visible under your 'AVG My Account' web page.
Regarding the activation issue on your iPad, we recommend that you contact our designated mobile team directly.
You can use this link to contact our mobile team via email.
Thank you for understanding.