Hello Robert,
I understand the inconvenience.
I see that you have purchased AVG Ultimate Unlimited devices, 24 Months subscription on 28th November 2017 but there is a synchronization issue in our end which is the reason there is an issue with the activation.
To fix this synchronization issue, we have forwarded the case to concern team and the reference is 05659106.
I request you to keep checking your email to know about this escalation status.
Your patience is much appreciated.
Hello Robert,
I understand the inconvenience.
I see that you have purchased AVG Ultimate Unlimited devices, 24 Months subscription on 28th November 2017 but there is a synchronization issue in our end which is the reason there is an issue with the activation.
To fix this synchronization issue, we have forwarded the case to concern team and the reference is 05659106.
I request you to keep checking your email to know about this escalation status.
Your patience is much appreciated.
Hi everyone, I’m having a problem with my new subscription that I’ve purchased (AVG ultimate) I’ve logged in on the management screen and I can see my purchases but it’s not updating my pc to match the subscription, I’m still in trial mode.
i had AVG Ultimate but let the subscription run out and was left with AVG free edition, I’ve uninstalled that and installed Ultimate the edition but it won’t see my subscription? Any ideas