Subscription renewal avg ultimate

Hello, 

We sincerely apologize for the inconvenience caused to you. We are glad to clarify you. 

You initally purchased AVG Ultimate Multidevice subscription for 2 years. Now, you have received renewal email for 1 year with current market price of subscription. 

We understand that the price of the product for the renewal has been increased. I am sorry to hear that you were not aware of automatic price increase. Information about price increase was included in the renewal notification email that was sent 30 days before the charge took place.

This is because ​we have made significant improvements to our detection rates over the last year and we expect to continue this investment as the threat landscape is getting more complex. Your old order has been purchased on the year 2021.

If you have any other concern regarding AVG, feel free to contact us. We are happy to help you. Thank you.


ID ordine:

#1****************9


Abbonamenti inclusi:
AVG Ultimate (Multi-dispositivo)
Acquistato:
8 novembre 2021
Metodo di pagamento:
**** 4130 (Scadenza in data 10/2026)
Totale:
149.99 EUR (tasse incluse)

WHAY  THE RENEWAL COST SPECIFIED by your email for AVG ULTIMATE is 122.99€ WHILE 
 the original order  number 1**************9 indicates a charge of 149.99€ ?

Hello, 

We sincerely apologize for the inconvenience caused to you. We are glad to clarify you. 

You initally purchased AVG Ultimate Multidevice subscription for 2 years. Now, you have received renewal email for 1 year with current market price of subscription. 

We understand that the price of the product for the renewal has been increased. I am sorry to hear that you were not aware of automatic price increase. Information about price increase was included in the renewal notification email that was sent 30 days before the charge took place.

This is because ​we have made significant improvements to our detection rates over the last year and we expect to continue this investment as the threat landscape is getting more complex. Your old order has been purchased on the year 2021.

If you have any other concern regarding AVG, feel free to contact us. We are happy to help you. Thank you.